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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dan Connor

October 19, 2023

5  out of  5 rating by Dan Connor
"Great personal service!!! I could not be more pleased!"

rabia sayfat

October 13, 2023

1  out of  5 rating by rabia sayfat
"Office representative ignoring their customers’ problems, however I am customer with long history of years with State Farm and great customer who’s payments before due time and above the due amount and nice customer always, So much disappointment from their service. Very simple car sold should be removed from policy that’s is why it’s so difficult to do it on time because office continue chanting"

Noah Deedrick

September 13, 2023

5  out of  5 rating by Noah Deedrick
"Hannah was great, very polite and helped me with all my questions. I would highly recommend this office for and Auto, Home, Life insurance and/or financial needs."

michael mckeown

September 1, 2023

5  out of  5 rating by michael mckeown
"Super staff and they are ALWAYS willing to work with you and find the best coverage"

Bina PGH

August 31, 2023

5  out of  5 rating by Bina PGH
"Jess has been an angle!! She’s knowledgeable and quick! Answered all my questions and got me a lower rate! Thanks Jess!!!"

Carla Lagattuta

August 5, 2023

5  out of  5 rating by Carla Lagattuta
"I recently switched my car insurance, looking for better rates, and found State Farm to cost much less than my previous company. I worked with Jessie Davis at the Darla Zeli Agency in Pittsburgh. Jessie was great to work with. She explained all the terms and options clearly and patiently, and made sure of what I really needed, not just copying what I had before. She explained the State Farm Drive Safe and Save program that offers discounts for safe driving. After the first six months using the program, I qualified for an additional discount of over $100. Jessie also offered to look at my homeowner's insurance. I got better coverage at a greatly reduced rate than my previous company, so switched that to State Farm too. This agency is the real deal. If you are a Pittsburger looking for insurance I really recommend Jessie and the Zeli Agency. They are in the South Side near Southside Works."

Joseph Lagattuta

August 1, 2023

5  out of  5 rating by Joseph Lagattuta
"I had a very pleasant experience with Darla's agency. My agent, Jessie Davis, helped me through the often confusing process of deciding on the proper amount and type of coverage for both my car and my home. She was very patient explaining all the terms fully, and she didn't just assume that what I had from another company was right for me. I chose to sign up for the State Farm Drive Safe and Save device that monitors driving habits and rewards safe driving. My first six months got me an additional discount of over $100. It was a quick, thorough and pleasant visit to their office to get my new coverage and to cancel my previous companies. If you are in or around Pittsburgh and are looking for a new company, or a new quote, I highly recommend the Zeli Agency."


June 14, 2023

5  out of  5 rating by Luffy
"Good service"

Gabe Bazzano

June 12, 2023

5  out of  5 rating by Gabe Bazzano
"Great customer service. Jessie Davis is amazing."

Masha Fikhman

January 20, 2023

5  out of  5 rating by Masha Fikhman
"Great branch! Very friendly and helpful staff!"

Paula Langer

January 19, 2023

5  out of  5 rating by Paula Langer
"We recently switched our insurance care and coverage to Darla Zeli State Farm agency. Working with Jessie Davis has been a delight! She has been knowledgeable about the products that we were interested in and available to answer questions or to provide guidance when needed. We so appreciate the ability to pick up the phone and speak to an account representative! Insurance is serious business and not something that we were comfortable holding "online" to speak to "the next available representative". We received personal attention and were never made to feel that our concerns didn't matter. Jessie even got us to sign up for Drive safe, which although skeptical about, has really made us focus on our driving habits and we actively see it saving us money! We have and will continue to recommend this agency and this representative to family and friends."

Jenn JannonFischer

January 19, 2023

5  out of  5 rating by Jenn JannonFischer
"I've had excellent service from this team. Highly recommend. They took the time to really explain my policy to me & have been really responsive when I've called with questions."

Madeline Lagattuta

January 17, 2023

5  out of  5 rating by Madeline Lagattuta
"Great! Jessie helped me buy a supplemental short term disability policy when I realized (too late) that I didn't have enough coverage through work."

Brianna Black

January 13, 2023

5  out of  5 rating by Brianna Black
"Wow, Jessie was so helpful and so patient. So thankful that she could help me with my quote and locking in my policy. There was no pressure at all, she wasn't nagging, and answered EVERY question I had. Glad to be a new holder of State Farm insurance."

Andrea Ditillo

January 12, 2023

5  out of  5 rating by Andrea Ditillo
"Spoke to Jessie about a homeowners policy and she was outstanding. It’s nice to be able to talk with a helpful agent."

Anthony Summers

January 12, 2023

5  out of  5 rating by Anthony Summers
"You will not find a more helpful, caring, and knowledgeable agent than Jessie. I was needing help finding a more cost effective insurance bundle. Instead of using just the insurance lingo, she talked with me through every step, and broke it down for me to understand. I would recommend her to anyone that is looking for insurance or someone that is just looking for more information. Thank you so much!"

Alex Langer

December 29, 2022

5  out of  5 rating by Alex Langer
"Jessie helped me with my Short Term Disability policy to supplement what I have through work. I'm so glad to have the extra coverage! Give her a call for any health supplement you might want!"

Brian Davis

December 6, 2022

5  out of  5 rating by Brian Davis
"Such a wonderful and caring staff. Great insurance rates. Give them a call."

Bruce Takac

November 1, 2022

5  out of  5 rating by Bruce Takac
"I have always been with Darla zeli state farm for all my vehicles and never had a problem. I've called with questions once I awhile and always got great results."

Peteria Lancia

September 30, 2022

1  out of  5 rating by Peteria Lancia
"The customer service has really declined since Covid, I gave it the benefit of doubt the first few times I needed to call in but after 5 times in the past few months of me contacting and getting poor customer service and/or not ever feeling advocated for, I’m gonna be looking into different agents. My experience with claims my last 2/3 claims has also been terrible and I may even be looking to switch companies as a whole at this point. Lucy was great and who I worked with for years out of this office it’s to bad she retired but I’m happy for her as well."


September 21, 2022

4  out of  5 rating by KM G
"They was nice trying to help. They are friendly"

Greg Brandwene

August 27, 2022

5  out of  5 rating by Greg Brandwene
"Great customer service from Jessica! She is knowledgeable, patient and a pleasure to speak with. Thank you for the help."

liz ward

January 11, 2022

5  out of  5 rating by liz ward
"The absolute best customer service! They are extremely helpful and patient! I wouldn't get my insurance from anywhere else!"

Sarah Shaw

November 3, 2021

5  out of  5 rating by Sarah Shaw
"Switched from geico and Brandon helped me save a bunch of money. Great customer service and very friendly."

Maggie S

October 6, 2021

5  out of  5 rating by Maggie S
"Brandon is my agent and he is very responsive and patient with all of the questions that I have. I appreciate his honesty and guidance on my auto, home and personal property policies."