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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aria Khosravi

Aria Khosravi

November 13, 2024

5  out of  5
rating by Aria Khosravi
"I recently worked with the team at Darla Zeli - State Farm Insurance, and my experience was exceptional from start to finish. Jessie Davis, in particular, provided an outstanding level of service. She’s incredibly knowledgeable and took the time to walk me through all my options, answering every question with clarity and patience. Jessie truly went above and beyond, making sure I felt confident and well-informed about my choices. Her friendly, approachable demeanor made the whole process smooth and enjoyable. The rest of the staff at Darla Zeli's office also deserve high praise. Everyone I interacted with was warm, welcoming, and genuinely eager to help. The team worked seamlessly together to address my needs, making sure no detail was overlooked. It’s clear that this is a well-organized, client-centered office, where everyone shares the same commitment to providing top-notch service. Whether you’re new to insurance or just looking for a more personalized experience, I can’t recommend Darla Zeli’s State Farm team enough. Jessie Davis and the entire staff make you feel like more than just a client. This is hands-down one of the best insurance agencies I’ve ever worked with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service, welcome to Pittsburgh!"
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Chris Beer

November 9, 2024

5  out of  5
rating by Chris Beer
"They’ve been my insurance provider for years never had any issues"
We responded:
"We’re thankful for your feedback! You're the best, Chris!"
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Jessica Donahower

October 22, 2024

5  out of  5
rating by Jessica Donahower
"I had the pleasure of receiving assistance with navigating various policies for my family, and I couldn't be more satisfied! Jessie was incredibly knowledgeable and patient, taking the time to explain everything clearly and ensuring I understood all my options. Additionally, she assisted with a billing issue for automatic payments – it was addressed promptly and resolved quickly, which brought me a huge sense of relief. I highly recommend their services to anyone in need of guidance or support—truly a fantastic experience! Thank you for making this process so much easier!"
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Emilia Grace

October 22, 2024

5  out of  5
rating by Emilia Grace
"I had an amazing experience working with Jessie! I had a million questions about navigating policy changes after switching jobs and she was incredibly knowledgeable and compassionate in helping me get the coverage i needed. Would highly recommend Jessie for any of your insurance needs!"
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carol Braithwaite

September 2, 2024

5  out of  5
rating by Carol Braithwaite
"Incredibly helpful and friendly service!"
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Jared Weaver

July 21, 2024

5  out of  5
rating by Jared Weaver
"To attempt to describe the compassion and care of an individual looking for simplistically insurance, Jessie went above and beyond that is not capable to describe in a review...Long story short...she went above and beyond in every conceivable facet to prove great concern, care and compassion. She got me a short term policy that far exceeded expectations and was a bargain...100 out of 100...trust me."
We responded:
"Jared, this is so sweet! Thank you so much!"
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Sean Collier

April 23, 2024

5  out of  5
rating by Sean Collier
"Friendly, helpful and courteous!"
We responded:
"Thank ya!!!"
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Sam Lagattuta

April 22, 2024

5  out of  5
rating by Sam Lagattuta
"I worked with Jessie and she was great! She worked with me to build an auto policy that was exactly what I wanted. She was very professional and understanding. Will definitely be working with her again"
We responded:
"Appreciate this so much! Thanks Sam."
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Abdulla Nazarov

April 21, 2024

1  out of  5
rating by Abdulla Nazarov
"Unprofessional staff."
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Adam Braithwaite

March 21, 2024

5  out of  5
rating by Adam Braithwaite
"Had car issues. Like a good neighbor, they were there."
We responded:
"Why thank you, Mr. Braithwaite! Your issues are our issues! With love, Darla Zeli"
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Albert Donnenberg

February 29, 2024

5  out of  5
rating by Albert Donnenberg
"Long time customer Good service."
We responded:
"Thank you so much!"
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Dan Connor

October 19, 2023

5  out of  5
rating by Dan Connor
"Great personal service!!! I could not be more pleased!"
We responded:
"Thank you so much, Dan!!!"
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rabia sayfat

October 13, 2023

1  out of  5
rating by rabia sayfat
"Office representative ignoring their customers’ problems, however I am customer with long history of years with State Farm and great customer who’s payments before due time and above the due amount and nice customer always, So much disappointment from their service. Very simple car sold should be removed from policy that’s is why it’s so difficult to do it on time because office continue chanting"
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Noah Deedrick

September 13, 2023

5  out of  5
rating by Noah Deedrick
"Hannah was great, very polite and helped me with all my questions. I would highly recommend this office for and Auto, Home, Life insurance and/or financial needs."
We responded:
"High compliment coming from you, Noah! We appreciate you! :)"
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michael mckeown

September 1, 2023

5  out of  5
rating by michael mckeown
"Super staff and they are ALWAYS willing to work with you and find the best coverage"
We responded:
"Thanks, Michael! Always a pleasure to work with you."
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Tiffany Carrington

August 31, 2023

5  out of  5
rating by Tiffany Carrington
"Jess has been an angle!! She’s knowledgeable and quick! Answered all my questions and got me a lower rate! Thanks Jess!!!"
We responded:
"We appreciate this endlessly!"
Profile photo of Carla Lagattuta

Carla Lagattuta

August 5, 2023

5  out of  5
rating by Carla Lagattuta
"I recently switched my car insurance, looking for better rates, and found State Farm to cost much less than my previous company. I worked with Jessie Davis at the Darla Zeli Agency in Pittsburgh. Jessie was great to work with. She explained all the terms and options clearly and patiently, and made sure of what I really needed, not just copying what I had before. She explained the State Farm Drive Safe and Save program that offers discounts for safe driving. After the first six months using the program, I qualified for an additional discount of over $100. Jessie also offered to look at my homeowner's insurance. I got better coverage at a greatly reduced rate than my previous company, so switched that to State Farm too. This agency is the real deal. If you are a Pittsburger looking for insurance I really recommend Jessie and the Zeli Agency. They are in the South Side near Southside Works."
We responded:
"This is great to hear!!!"
Profile photo of Joseph Lagattuta

Joseph Lagattuta

August 1, 2023

5  out of  5
rating by Joseph Lagattuta
"I had a very pleasant experience with Darla's agency. My agent, Jessie Davis, helped me through the often confusing process of deciding on the proper amount and type of coverage for both my car and my home. She was very patient explaining all the terms fully, and she didn't just assume that what I had from another company was right for me. I chose to sign up for the State Farm Drive Safe and Save device that monitors driving habits and rewards safe driving. My first six months got me an additional discount of over $100. It was a quick, thorough and pleasant visit to their office to get my new coverage and to cancel my previous companies. If you are in or around Pittsburgh and are looking for a new company, or a new quote, I highly recommend the Zeli Agency."
We responded:
"Joseph, thank you so much for your kind words. We have been in business this long because of clients like you."
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Luffy

June 14, 2023

5  out of  5
rating by Luffy
"Good service"
We responded:
":)"
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Gabe Bazzano

June 12, 2023

5  out of  5
rating by Gabe Bazzano
"Great customer service. Jessie Davis is amazing."
We responded:
"Appreciate ya, Gabe!"
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Masha Fikhman

January 20, 2023

5  out of  5
rating by Masha Fikhman
"Great branch! Very friendly and helpful staff!"
We responded:
"Thank you, Masha!"
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Paula Langer

January 19, 2023

5  out of  5
rating by Paula Langer
"We recently switched our insurance care and coverage to Darla Zeli State Farm agency. Working with Jessie Davis has been a delight! She has been knowledgeable about the products that we were interested in and available to answer questions or to provide guidance when needed. We so appreciate the ability to pick up the phone and speak to an account representative! Insurance is serious business and not something that we were comfortable holding "online" to speak to "the next available representative". We received personal attention and were never made to feel that our concerns didn't matter. Jessie even got us to sign up for Drive safe, which although skeptical about, has really made us focus on our driving habits and we actively see it saving us money! We have and will continue to recommend this agency and this representative to family and friends."
We responded:
"We appreciate you, Paula!"
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Jenn JannonFischer

January 19, 2023

5  out of  5
rating by Jenn JannonFischer
"I've had excellent service from this team. Highly recommend. They took the time to really explain my policy to me & have been really responsive when I've called with questions."
We responded:
"Always nice to hear, Jenn!"
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Madeline Lagattuta

January 17, 2023

5  out of  5
rating by Madeline Lagattuta
"Great! Jessie helped me buy a supplemental short term disability policy when I realized (too late) that I didn't have enough coverage through work."
We responded:
"Thank you so much!"
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Brianna Black

January 13, 2023

5  out of  5
rating by Brianna Black
"Wow, Jessie was so helpful and so patient. So thankful that she could help me with my quote and locking in my policy. There was no pressure at all, she wasn't nagging, and answered EVERY question I had. Glad to be a new holder of State Farm insurance."
We responded:
"Thanks so much, Brianna! We appreciate your kind words."