State Farm® Insurance Agent Darla Zeli

"I recently worked with the team at Darla Zeli - State Farm Insurance, and my experience was exceptional from start to finish. Jessie Davis, in particular, provided an outstanding level of service. She’s incredibly knowledgeable and took the time to walk me through all my options, answering every question with clarity and patience. Jessie truly went above and beyond, making sure I felt confident and well-informed about my choices. Her friendly, approachable demeanor made the whole process smooth and enjoyable. The rest of the staff at Darla Zeli's office also deserve high praise. Everyone I interacted with was warm, welcoming, and genuinely eager to help. The team worked seamlessly together to address my needs, making sure no detail was overlooked. It’s clear that this is a well-organized, client-centered office, where everyone shares the same commitment to providing top-notch service. Whether you’re new to insurance or just looking for a more personalized experience, I can’t recommend Darla Zeli’s State Farm team enough. Jessie Davis and the entire staff make you feel like more than just a client. This is hands-down one of the best insurance agencies I’ve ever worked with!"

"They’ve been my insurance provider for years never had any issues"

"I had the pleasure of receiving assistance with navigating various policies for my family, and I couldn't be more satisfied! Jessie was incredibly knowledgeable and patient, taking the time to explain everything clearly and ensuring I understood all my options. Additionally, she assisted with a billing issue for automatic payments – it was addressed promptly and resolved quickly, which brought me a huge sense of relief. I highly recommend their services to anyone in need of guidance or support—truly a fantastic experience! Thank you for making this process so much easier!"

"I had an amazing experience working with Jessie! I had a million questions about navigating policy changes after switching jobs and she was incredibly knowledgeable and compassionate in helping me get the coverage i needed. Would highly recommend Jessie for any of your insurance needs!"

"Jesse has been wonderful to deal with. Janice and Mary Beth are the reason I left. Their customer service is unsatisfactory. My dad has been with them for over 40 years and is now considering leaving all together. So sad, this was once a well ran company."

"Incredibly helpful and friendly service!"

"To attempt to describe the compassion and care of an individual looking for simplistically insurance, Jessie went above and beyond that is not capable to describe in a review...Long story short...she went above and beyond in every conceivable facet to prove great concern, care and compassion. She got me a short term policy that far exceeded expectations and was a bargain...100 out of 100...trust me."

"Friendly, helpful and courteous!"

"I worked with Jessie and she was great! She worked with me to build an auto policy that was exactly what I wanted. She was very professional and understanding. Will definitely be working with her again"

"Unprofessional staff."

"Had car issues. Like a good neighbor, they were there."

"Long time customer Good service."

"Great personal service!!! I could not be more pleased!"

"Office representative ignoring their customers’ problems, however I am customer with long history of years with State Farm and great customer who’s payments before due time and above the due amount and nice customer always, So much disappointment from their service. Very simple car sold should be removed from policy that’s is why it’s so difficult to do it on time because office continue chanting"

"Hannah was great, very polite and helped me with all my questions. I would highly recommend this office for and Auto, Home, Life insurance and/or financial needs."

"Super staff and they are ALWAYS willing to work with you and find the best coverage"

"Jess has been an angle!! She’s knowledgeable and quick! Answered all my questions and got me a lower rate! Thanks Jess!!!"

"I recently switched my car insurance, looking for better rates, and found State Farm to cost much less than my previous company. I worked with Jessie Davis at the Darla Zeli Agency in Pittsburgh. Jessie was great to work with. She explained all the terms and options clearly and patiently, and made sure of what I really needed, not just copying what I had before. She explained the State Farm Drive Safe and Save program that offers discounts for safe driving. After the first six months using the program, I qualified for an additional discount of over $100. Jessie also offered to look at my homeowner's insurance. I got better coverage at a greatly reduced rate than my previous company, so switched that to State Farm too. This agency is the real deal. If you are a Pittsburger looking for insurance I really recommend Jessie and the Zeli Agency. They are in the South Side near Southside Works."

"I had a very pleasant experience with Darla's agency. My agent, Jessie Davis, helped me through the often confusing process of deciding on the proper amount and type of coverage for both my car and my home. She was very patient explaining all the terms fully, and she didn't just assume that what I had from another company was right for me. I chose to sign up for the State Farm Drive Safe and Save device that monitors driving habits and rewards safe driving. My first six months got me an additional discount of over $100. It was a quick, thorough and pleasant visit to their office to get my new coverage and to cancel my previous companies. If you are in or around Pittsburgh and are looking for a new company, or a new quote, I highly recommend the Zeli Agency."

"Good service"

"Great customer service. Jessie Davis is amazing."

"Great branch! Very friendly and helpful staff!"

"We recently switched our insurance care and coverage to Darla Zeli State Farm agency. Working with Jessie Davis has been a delight! She has been knowledgeable about the products that we were interested in and available to answer questions or to provide guidance when needed. We so appreciate the ability to pick up the phone and speak to an account representative! Insurance is serious business and not something that we were comfortable holding "online" to speak to "the next available representative". We received personal attention and were never made to feel that our concerns didn't matter. Jessie even got us to sign up for Drive safe, which although skeptical about, has really made us focus on our driving habits and we actively see it saving us money! We have and will continue to recommend this agency and this representative to family and friends."

"I've had excellent service from this team. Highly recommend. They took the time to really explain my policy to me & have been really responsive when I've called with questions."

"Great! Jessie helped me buy a supplemental short term disability policy when I realized (too late) that I didn't have enough coverage through work."