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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Thomas

April 15, 2025

5  out of  5
rating by Lori Thomas
"The people that work in Darla Zeli’s office in Pittsburgh are wonderful. Always helpful, take time with me and so kind. Jessie was extremely helpful with me today. Great customer service."
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Mary Hladonik

April 11, 2025

5  out of  5
rating by Mary Hladonik
"Been a happy life-long customer since my father signed me up when I got my drivers license 40 years ago! Always the best combined policies, discounts and friendly and helpful customer representatives. Darla Zeli's staff is outstanding! Janice Bobak is always so pleasant, courteous and helpful person. She always goes way beyond her limits outside of regular hours to assist in any way she can to resolve any issues I've had over the years! I wish all companies I deal with had this great customer in person service!"
We responded:
"Thanks so much, Mary! We appreciate your business."
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Mike Langer

March 31, 2025

5  out of  5
rating by Mike Langer
"My family and I have been working with Darla Zeli State Farm insurance for the past several years.We have been 100% satisfied with their product offering and the personal attention and service provided by our account professional, Jessica Davis. She is prompt in answering our calls, so friendly and is extremely knowledgeable about the insurance industry. She personally guides us to make the very best, most affordable decisions for our families security. With home, rental and auto policies, insurance decisions can become a challenge! It gives us great piece of mind to be able to speak with our " own representative", who knows our personal needs and is there everytime we call. We have and will continue to recommend Darla Zeli State Farm and especially Jessica Davis to friends and family! ☆☆☆☆☆"
We responded:
"Nice to hear from you as always, Mike! We appreciate being appreciated!"
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Diana Pai

March 12, 2025

5  out of  5
rating by Diana Pai
"I recently had the pleasure of working again with Darla Zeli State Farm Agency.my agent Janice is always knowledgeable and friendly. I highly recommend them to anyone that is looking for a good insurance agency. They always put the customer First. They have been is this community well over 40 some years. To me that is outstanding service and customer care."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Captain kirk

February 26, 2025

5  out of  5
rating by Captain kirk
"Fantastic experience, Jess Davis went above and beyond to make my experience that much better. Thank you Jess!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ted Rybka

February 26, 2025

5  out of  5
rating by Ted Rybka
"Switching our insurance over to Darla Zeli State Farm was the best decision for us. Jessie is extremely knowledgeable and reliable. She saved us tons of money, and still expanded our policy coverage for both our house and our rental. We even recommended Jessie to our best friends who were looking for a new policy and they love her just as much as we do. If you’re looking for the best possible coverage without breaking the bank, do yourself and your loved ones a favor and call Jessie. You will not be disappointed. She’s the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tayler DAlessandro

February 25, 2025

5  out of  5
rating by Tayler DAlessandro
"Hannah goes above and beyond."
We responded:
"Appreciate the kind words, Tayler!"
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JUSTIN YELLING

February 25, 2025

5  out of  5
rating by JUSTIN YELLING
"Hannah is such a great communicator and is always available to answer my questions. Moving from Ohio To Pennsylvania 7 years ago brought many challenges but she and the entire office made sure my home auto and life insurance needs were handled with ease!"
We responded:
"This is so sweet, thank you as always Justin!"
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Allen Renfro

February 21, 2025

5  out of  5
rating by Allen Renfro
"I have dealt with these folks for almost 16 years. They are always helpful, courteous, and have my best interest in mind. I could not recommend them more."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rachel Bucci

January 14, 2025

5  out of  5
rating by Rachel Bucci
"Jessie is Fabulous! She stays on top of our policies to ensure everything is current for the banks. Mention something to her and consider it done."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Badamo

January 11, 2025

5  out of  5
rating by Jennifer Badamo
"Jesse was great"
We responded:
"We’re thankful for your feedback! Always nice to hear from you, Jennifer."
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Aria Khosravi

November 13, 2024

5  out of  5
rating by Aria Khosravi
"I recently worked with the team at Darla Zeli - State Farm Insurance, and my experience was exceptional from start to finish. Jessie Davis, in particular, provided an outstanding level of service. She’s incredibly knowledgeable and took the time to walk me through all my options, answering every question with clarity and patience. Jessie truly went above and beyond, making sure I felt confident and well-informed about my choices. Her friendly, approachable demeanor made the whole process smooth and enjoyable. The rest of the staff at Darla Zeli's office also deserve high praise. Everyone I interacted with was warm, welcoming, and genuinely eager to help. The team worked seamlessly together to address my needs, making sure no detail was overlooked. It’s clear that this is a well-organized, client-centered office, where everyone shares the same commitment to providing top-notch service. Whether you’re new to insurance or just looking for a more personalized experience, I can’t recommend Darla Zeli’s State Farm team enough. Jessie Davis and the entire staff make you feel like more than just a client. This is hands-down one of the best insurance agencies I’ve ever worked with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service, welcome to Pittsburgh!"
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Chris Beer

November 9, 2024

5  out of  5
rating by Chris Beer
"They’ve been my insurance provider for years never had any issues"
We responded:
"We’re thankful for your feedback! You're the best, Chris!"
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Jessica Donahower

October 22, 2024

5  out of  5
rating by Jessica Donahower
"I had the pleasure of receiving assistance with navigating various policies for my family, and I couldn't be more satisfied! Jessie was incredibly knowledgeable and patient, taking the time to explain everything clearly and ensuring I understood all my options. Additionally, she assisted with a billing issue for automatic payments – it was addressed promptly and resolved quickly, which brought me a huge sense of relief. I highly recommend their services to anyone in need of guidance or support—truly a fantastic experience! Thank you for making this process so much easier!"
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Emilia Grace

October 22, 2024

5  out of  5
rating by Emilia Grace
"I had an amazing experience working with Jessie! I had a million questions about navigating policy changes after switching jobs and she was incredibly knowledgeable and compassionate in helping me get the coverage i needed. Would highly recommend Jessie for any of your insurance needs!"
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carol Braithwaite

September 2, 2024

5  out of  5
rating by Carol Braithwaite
"Incredibly helpful and friendly service!"
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Jared Weaver

July 21, 2024

5  out of  5
rating by Jared Weaver
"To attempt to describe the compassion and care of an individual looking for simplistically insurance, Jessie went above and beyond that is not capable to describe in a review...Long story short...she went above and beyond in every conceivable facet to prove great concern, care and compassion. She got me a short term policy that far exceeded expectations and was a bargain...100 out of 100...trust me."
We responded:
"Jared, this is so sweet! Thank you so much!"
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Sean Collier

April 23, 2024

5  out of  5
rating by Sean Collier
"Friendly, helpful and courteous!"
We responded:
"Thank ya!!!"
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Sam Lagattuta

April 22, 2024

5  out of  5
rating by Sam Lagattuta
"I worked with Jessie and she was great! She worked with me to build an auto policy that was exactly what I wanted. She was very professional and understanding. Will definitely be working with her again"
We responded:
"Appreciate this so much! Thanks Sam."
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Abdulla Nazarov

April 21, 2024

1  out of  5
rating by Abdulla Nazarov
"Unprofessional staff."
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Adam Braithwaite

March 21, 2024

5  out of  5
rating by Adam Braithwaite
"Had car issues. Like a good neighbor, they were there."
We responded:
"Why thank you, Mr. Braithwaite! Your issues are our issues! With love, Darla Zeli"
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Albert Donnenberg

February 29, 2024

5  out of  5
rating by Albert Donnenberg
"Long time customer Good service."
We responded:
"Thank you so much!"
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Dan Connor

October 19, 2023

5  out of  5
rating by Dan Connor
"Great personal service!!! I could not be more pleased!"
We responded:
"Thank you so much, Dan!!!"
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rabia sayfat

October 13, 2023

1  out of  5
rating by rabia sayfat
"Office representative ignoring their customers’ problems, however I am customer with long history of years with State Farm and great customer who’s payments before due time and above the due amount and nice customer always, So much disappointment from their service. Very simple car sold should be removed from policy that’s is why it’s so difficult to do it on time because office continue chanting"
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Noah Deedrick

September 13, 2023

5  out of  5
rating by Noah Deedrick
"Hannah was great, very polite and helped me with all my questions. I would highly recommend this office for and Auto, Home, Life insurance and/or financial needs."
We responded:
"High compliment coming from you, Noah! We appreciate you! :)"